Senior System Operator - Job Description (Sample)

Job Summary

Continuously monitor and operate the transmission system to assure the highest level of safety, reliability and customer service to achieve Energy Delivery's related goals. Authorized to direct field forces in routine operation and emergency conditions to assure work area safety and transmission system reliability. Coordinate activities with PJM Interconnection, the operating authority for grid operations.


  • Monitor the Energy Management System displays to remain abreast of current conditions and take appropriate actions to maintain system voltages and line and equipment loading within acceptable limits to assure the reliability of the Electric Transmission System.
  • Monitor advanced applications and alarms to evaluate system integrity and reliability/security. Identify emergency situations and abnormal conditions and implement actions required to restore the transmission system to a safe and reliable configuration.
  • Prepare and independently review clearance orders to assure the safe work area for field forces working on the electric transmission system.
  • Plan, coordinate, authorize, and direct switching and blocking to assure the safe work area for field forces working on the electric transmission system.
  • Notify and direct appropriate personnel as may be needed to take necessary actions associated with equipment breakdowns or malfunctions, emergencies, and various other occurrences on the transmission system.
  • Authorize and direct emergency switching and blocking to restore tripped or faulted equipment.
  • Maintain records of activities associated with the transmission dispatch function.
  • Maintain on-going communication with the on duty Shift Manager in order to keep him/her informed of all pertinent operational information.
  • Interface with PJM dispatching personnel, field forces, Power Team dispatching personnel, generating station personnel, other transmission company dispatchers and high voltage customers.


  • Bachelor's degree in Electrical Engineering, Computer Science, Business, or job related technical field 
  • 5-8 years experience in the operation, planning, design or maintenance of high voltage electrical equipment OR, in lieu of Bachelor's degree, a minimum of 9-12 years relevant experience OR, successfully complete all training and demonstrate the proficiencies required in the TSO II position for at least 4 months
  • Candidates must successfully complete all necessary training and successfully pass all applicable tests required to fill this role including the NERC and PJM certifications. Candidates are provided one opportunity to retest before being classified as unsuccessful in the program and unable to perform the required functions of this position.
  • Knowledge of PJM rules and regulations. Knowledge of Clearance and Tagging. NERC certification

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